Customers and suppliers trust Changbhale based on our capability and integrity – qualities that underpin our reputation.
We seek to work with only those customers and suppliers who share our standards of legitimacy and integrity.
We use all assets belonging to Changbhale and to our customers and suppliers, including tangible and intellectual assets, in a manner both responsible and appropriate to the business.
Behaving Professionally
We offer only those services that we believe we can deliver.
We meet our contractual obligations.
We believe that leadership demands courage, vision and integrity.
We achieve excellence through innovation, learning, agility and team work
Respecting Others
We take pride in the diversity of our workforce and view it as a competitive advantage to be nurtured and expanded.
We try to balance work and private life and help others to do the same.
We invest in the continuing development of our skills and abilities to meet the needs of the business.
Corporate Citizenship
We express support for fundamental human rights and avoid participating in business activities that abuse human rights.
We act in a socially responsible manner, within the laws, customs and traditions of the countries in which we operate, and contribute in a responsible manner to the development of communities.
We aspire to act in a manner that minimises the detrimental environmental impacts of our business operations.
We encourage the support of charitable, educational and community service activities.
Guiding Principles
Professionalism
We disclose confidential information or personal data only when appropriate approval to do so has been obtained, and/or we are compelled to do so by legal or regulatory requirements.
We use all assets belonging to Changbhale and to our customers and suppliers, including tangible and intellectual assets, only for legal and authorised purposes.
We compete vigorously, engaging only in practices that are legal and ethical.
When faced with difficult issues or issues that place Changbhale at risk, we consult appropriate Changbhale colleagues before taking action.
It is unacceptable for us to receive or pay bribes, or to offer or receive any form of inducement as a means to derive any un-worthy advantage, either over our customers or suppliers.
Working together
We respect the confidentiality and privacy of our customers and suppliers, our colleagues and others with whom we do business.
We treat our colleagues, customers and suppliers and others with whom we do business with respect, dignity, fairness and courtesy.
We respect the experience and opinions of our colleagues.
We recognise the need to communicate at all levels of the business.
We are committed to maintaining a work environment that is free from discrimination or harassment.
We provide a safe working environment for our people.
